Other User Roles within the System

Although your focus will be the role of Learner, you should be aware of other participants in the learning site, including the Site Administrator, Instructor, Supervisor, and Order Manager.

The table below provides a broad outline of the tasks that can be performed by other users within the learning site. Because each site is customizable, the capabilities that are listed may vary depending on the settings for your site.
 

User Role 

 Capabilities

 

Administrator

Site Management

The Administrator can customize the appearance of your site and determine which features are available to you. Some examples of other tasks that the Administrator can carry out are listed below:

Course and Event Management

        Create new courses, including third-party courses (SCORM or AICC)

        Create learning events

        Access all existing courses and events

        Access the Grade Book

User and Enrollment Management

        Create log-on accounts for all user roles

        Enroll Learners in any course or event

        Modify Learner enrollment records (including marking a Learner as Complete and changing the Overall Grade)

        Assign Instructors

        Assign Supervisors to manage groups of Learners

        Activate or de-activate any user in the system (to enable or disable log-on)

Learner Interaction

        Provide user names and passwords, set up e-mails that are sent automatically to confirm your enrollment or withdrawal in a course or event, etc.

        Participate in Chat and Discussion for a course

        Post Announcements for specific courses or events

        Provide individual feedback for assignments and exam essay questions

        View survey responses

Report Management

        Generate reports on Learner activity (for administrative use)

 

Instructor

The Instructor can create courses and events, enroll Learners, monitor their activity and communicate via e-mail. Functions of the Instructor include:

Course and Event Management

        Access assigned courses and events

        Create new courses and events

        Access the Grade Book for assigned courses and events

        Add assignments to courses (includes Podcasts)

        Add exams and surveys for courses or events

        Create Resources for courses and events (including FAQs, Glossary, Internet Links, Associated Files, and Podcasts)

        Choose the style of the Certificate for a course or event

        Add pre-requisites for courses and events

        Control a Learner's pace through a course, so that lessons must be completed in sequence

Enrollment Management

        Enroll Learners in courses and events to which they have been assigned

        Modify Learner enrollment records (if enabled - includes marking a Learner as Complete and changing the Overall Grade)

Learner Interaction

        Communicate with Learners via e-mail

        Note: Learners can e-mail the Instructor through the Contact Instructor link at the top of every course or event page. Learners can also e-mail the Instructor through the Roster (if enabled)

        Participate in Chat and Discussion for courses

        Post Announcements for a specific course or event

        Provide individual feedback for assignments and exam essay questions

        View survey responses

 

Supervisor

A Supervisor oversees user accounts, enrollment, and administrative reporting for a specific group of Learners

Depending on the needs of the organization, the Administrator can allow a Supervisor to carry out any combination of the following tasks:

User Management:

  • Create and manage log-on accounts for Learners

  • Activate or de-activate a Learner (enable or disable log-on)

Enrollment Management:

        Access user accounts for assigned Learners

        Enroll Learners in courses or events

        Modify Learner enrollment records (if enabled) (includes marking a Learner as Complete and changing the Overall Grade)

        Access the Grade Book

        Enroll Learners by specific Group (for example, by Department, or Job Title)

        Enter training that a Learner completed outside of the LearningServer application

Report Management:

        Generate reports on Learner activity (for administrative use).

 

Order Manager

Your site may be enabled for the purchase of courses and events, through a Learning Catalog. If so, there will also be an Order Manager for your site.

The Order Manager can:

  • Set prices for courses and events

  • Choose the payment method for the site

  • View, process, and archive orders for courses and events